ITIL Foundation Certification
ITIL Overview
One of the hottest courses for IT Professionals is the ITIL Foundation 2011 (v3) Course. The foundation level is one of the less difficult certifications to obtain provided you study correctly. It looks impressive on a resume, can get you a larger salary, and it’s increasingly being asked for on job applications. The bonus is that there are no prerequisites to taking the exam and no ongoing maintenance credits required.
ITIL stands for Information Technology Infrastructure Library. It’s the most accepted approach to IT service management in the world and can help individuals and organizations use IT to realize business change, transformation and growth. It provides a set of best practices, common terminology and recommendations for IT service management. Although it is still commonly referred to as V3, the latest version is 2011.
Target Audience
- IT Service Managers
- IT Staff
- Professionals aiming to get ITIL Foundation certificate
- Anyone who wants to learn IT Service Management (ITSM) Concepts
Domains
- These are also known as the “Core Publications”
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
Prerequisites
There are no prerequisites for taking this course!
Exam Information
- Multiple choice
- 40 questions
- 26 out of 40 correct answers required to pass – 65%
- 1 hour to complete
- Closed book
- Cost is ~$233 US
Certification Maintenance
There are none!
ITIL Key Capabilities
- Support business outcomes business outcomes
- Enable business change
- Manage risk in line with business needs
- Optimize customer experience
- Show value for money
- Continually improve
Certification Levels
- Foundation Level
- Intermediate Level
- Expert Level
- Master Level
Books
Here are some top ITIL books from Amazon.
Courses Available
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ITIL Foundation Courses
- Self Paced Learning Online
- 180 Days Access
- 24 hours of video
- 50 End-of-Chapter Quizzes
- 4 Simulation Exams
- 45 hours PDU certificate
- 98.6% Pass Rate with 100% Money Back Guarantee
ITIL Foundation Courses
- Self Paced Learning Online
- 12 Months Access
- 16.5 hours of video
- Optional Prep Exam with:
- 217 practice exam questions
- 277 Transcender Flashcards
ITIL Foundation Courses
- Self Paced Learning Online
- Lifetime Access
- 6 hours of video
- Contains full sample exams
- 45 lectures
- 14 hours of video
- Contains printable study guides for each section
ITIL Exam Preparation Software
- 910 practice exam questions
- 892 Transcender Flashcards